Unusually Aggressive Behavior

I'm not sure if I should be alarmed, but my wife just had the following conversation with a telemarketer from one of our credit card companies (naturally I can only report what I heard my wife saying):

"Hello? ... May I ask who's calling? ... Oh, we hate you guys right now! You just jacked up our APR to 29.94 percent!! ... What, so you can ass-rape us? No I don't think he's interested." Click.